SNO+ Contact List

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Compute Canada Support

General issues/inquiries/requests regarding Compute Canada resources like Cedar and our primary storage site, snopse1

support@tech.alliancecan.ca

Refer to the following before sending your request

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Erming Pei

SNO+ Compute Canada Liason

erming.pei@computecanada.ca

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Lixin Liu

Cedar Admin/Certificate Authority

liu@sfu.edu

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GGUS Helpdesk

General issues/inquiries/requests regarding RAL and CVMFS

https://ggus.eu/index.php?mode=ticket_submit

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dCache Admin

Issues with Fermilab (FNAL) transfers/storage

dcache-admin@fnal.gov

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Yujun Wu

Specific contact for Fermilab

yujun@fnal.gov

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Liverpool Helpdesk

Issues with Liverpool site

Contact the general helpdesk first here: helpdesk@hep.ph.liv.ac.uk

If that isn’t helpful or there are issues, contact John Bland directly: jbland@hep.ph.liv.ac.uk

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SNO+ Data Manager

snoplus.data.manager@snolab.ca